Privacy Policy

One of our main priorities is your privacy.

We are bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). This policy explains how and why we collect, use, hold and disclose your personal information.

This Privacy Policy applies only to our online activities and is valid to our website with regards to the information that they shared and/or collect with our Services. This policy is not applicable to any information collected offline or via channels other than this website.

You consent to us collecting, holding, using and disclosing your personal information in accordance with this policy.

What is personal information?

Personal information is any information or an opinion about an identified individual or an individual who can be reasonably identified from the information or opinion. Information or an opinion may be personal information regardless of whether it is true.

What personal information do we collect and hold?

We may collect and process various types of personal information to provide our migration services effectively. The information we collect from you may include your identity and contact details, your immigration history and status.

How we use your personal information.

We use your personal information to provide;

(a) migration consultation and services;

(b) communicating with government authorities on your behalf;

(c) complying with legal and regulatory requirements and;

(d) internal recording keeping and to improve our services.

Access to and correction of your personal information

You may access or request correction of the personal information that we hold about you by contacting us. Our contact details are set out below. There are some circumstances in which we are not required to give you access to your personal information.

There is no charge for requesting access to your personal information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material).

We will respond to your requests to access or correct personal information in a reasonable time and will take all reasonable steps to ensure that the personal information we hold about you remains accurate, up to date and complete. Please reach out to us on our online contact form.